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Service & Support

Green Beans

All our roasters are serviced & repaired either on site or brought back to Sydney warehouse and repaired by Green Bean. If we can’t repair the roaster within a specified time we will have a loan roaster installed until your roaster is fixed.

All other equipment is repaired by external technicians who we have been working with for over 10 years and in most cases we will have a repair tech out to you within a few hours.

Coffee Machines

We are an agent for Wega coffee machines and have been supplying them for over 15 years. We chose WEGA as they are the largest coffee machine manufacturer in the world backed by service and reliability.

Financial Assistance

Green Bean Coffee are registered with Silverchef and have relationships with two Finance specialists for catering equipment that we can recommend.


Our office is open Monday-
Friday 7am-4pm.

All orders are processed and despatched same day if received by 12pm and will arrive next day (depending on region).

For same day delivery in (Sydney metro only) orders need to be in by 9am.

Orders can be made on 02 9870 7898 or email to


We use Mazzer grinders and are rolling out the new Robur S into our shops. Very fast, accurate and with only 25% retention. One of the best grinders around.

Equipment Installation

Roasters must be installed by a licensed plumber. GB have our own plumber with extensive roaster knowledge who we are happy to recommend. Cost will vary on each site but typically will be around $1500.

We recommend using 3/4 inch pipe to go into a 1/2 inch valve to the back of roaster with a Flexi.The roaster requires 42mj and hour - NOTE: This is essential.

Manuals And Documents
  • Temperature Sensor Replacement Instructions

    Instructions on replacing the Green Bean Coffee Roaster temperature sensor.

    document-pdf Download
  • Coffee Roaster Users Manual

    Refer to this document for information regarding installation and operation of the Green Bean Coffee Roaster.

    document-pdf Download
  • Coffee Roaster Cleaning Schedule

    Refer to this document for information regarding organising a cleaning schedule for your Green Bean Coffee Roaster.

    document-pdf Download
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    Prompt Delivery
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    Freshness Guaranteed
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    Personalised Service
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    Established in 2000